Our Code Of Practice
What information do we collect about you?
We collect only relevant information about you when you register with us or place an order for products or services. We also collect only relevant information when you voluntarily complete surveys, competition entry forms and on-line purchases from the shop, and provide feedback and participate in competitions. Website usage information is collected using cookies.
How will we use the information about you?
We collect information about you to process your order, manage your membership, and if you agree, to email you about other products and services we think may be of interest to you.
We use your information collected from the website to personalise your repeat visits to our website.
If you agree, we shall pass on your personal information within our small group so that they may offer you their products and services should they feel this would be of benefit to you.
NSRA will not share your information for marketing purposes with companies outside our internal group. In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.
We would like to send you information about products and services of ours, and other companies in our internal group, which may be of interest to you. If you have consented to receive marketing information, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of our internal group.
Access to your information and correction of your personal details
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit www.aboutcookies.org or www.allaboutcookies.org
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
How to contact us
By Mail:~ NSRA, Lord Roberts Centre, Bisley Camp, Brookwood, Surrey. GU24 0NP
A printable version of this statement is available to download:~